Jr. Data Analyst (Membership Department)

Posted: July 28, 2010

With world attention focused on both the environment and the economy, Environmental Defense Fund is where policymakers and business leaders turn for win-win solutions. This leading green group, founded in 1967 as the Environmental Defense Fund, has tripled in size over the past decade by focusing on strong science, uncommon partnerships and market-based approaches. You can be part of a vibrant workplace that welcomes diverse perspectives, talents and contributions, where innovation and a focus on results are a way of life. With programs from Boston to Beijing, Environmental Defense Fund is the only environmental group to receive an A rating from Wired magazine.

Membership Department: EDF’s Membership Department solicits donations from millions of people each year. Membership staff work collaboratively with fundraising and data experts to make sure we constantly improve how we serve our Members. We are successful when no piece of mail is sent unnecessarily, every Member’s gift is handled correctly, and the results of fundraising campaigns are well understood and incorporated into the fundraising DNA of the organization. We enable our Members to be engaged, committed partners who take joy in helping to fund EDF’s vital work.

In 2010 EDF will complete a multi-year migration to a state-of-the-art fundraising platform that will provide an unprecedented “one-view” of our Members, across all of our fundraising channels. This will allow EDF to more efficiently fundraise through both offline and online channels. The Membership Data Analyst is a new position created to help take advantage of this unique opportunity at EDF.

Overall Function: The Jr. Data Analyst holds primary responsibility for the accurate movement of membership data among our databases, departments, and vendors. Getting a million-piece mailing done right requires inquisitiveness, careful observation, problem-solving skills, and teamwork. Examining the results of a multi-channel fundraising campaign requires good logical skills and an interest in marketing techniques. This employee proactively answers questions, identifies emerging patterns, and presents new knowledge to fundraising staff in various EDF departments, data vendors, and marketing partners.

The Jr. Data Analyst will:

Leverage the full potential of leading business-intelligence software (Unica Campaign, Unica CustomerInsight, and Cognos), EDF’s donor database products (Convio Online and Convio Common Ground/Salesforce), and basic SQL database language, all with an eye towards identifying patterns and trends in how members are interacting with EDF
Create and manipulate business-intelligence reports, then interpret those findings for marketers at EDF and our partners, creating an inter-active dialogue about how to best fundraise in the future
Learn about non-profit fundraising techniques and make recommendations based on the knowledge gained from researching members and their donations
Manage the flow of EDF’s data with various vendors, such as EDF’s caging firm, working with fellow data analysts to ensure accuracy, solve problems, and identify opportunities for cost savings
Monitor various routines and statistics to watch for any changes and/or potential errors in EDF’s data sets
Assist EDF’s Online Analytics and Research Manager in studying the ways in which members interact with EDF through multiple channels (mail, phone, and Internet)
Learn data segmentation and statistical modeling techniques that can make our fundraising more efficient, and assist in their implementation

Qualifications:

Demonstrated initiative and problem-solving skills in data-related projects
Demonstrated ability to gain proficiency in new software by asking questions and consulting manuals
Excellent interpersonal skills and ability to interact with other staff and outside vendors
Ability to multi-task, prioritize, meet deadlines, and work independently when projects are due
Enjoys working in a team setting

Interested applicants should forward their cover letter, resume, and salary requirements to jobs@edf.org.

Environmental Defense is an Equal Opportunity Employer. Women, minorities and the physically challenged are encouraged to apply.

(August 2010)

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